Engineering Blog

AI Development

Putting AI to work in a business: chatbots grounded in your own data, private LLMs, document extraction, and how to start an AI project that delivers.

6 articles

Hands sorting printed forms and receipts next to a calculatorAI Development

10 min read

Automating Document Data Entry With AI: Invoices, Receipts, and Forms

How AI reads invoices, receipts, ID cards, and forms and turns them into structured data, how OCR and large language models fit together, why validation and human review still matter, how to measure accuracy, and what to watch for with personal data.

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A small humanoid robot sitting on a bench with a laptopAI Development

9 min read

How to Start an AI Project in Your Company

Picking a first use case that can succeed, checking whether the data is ready, choosing between an AI API and a self-hosted model, running a pilot with a test set, the cost components, and the risks to manage from the first week.

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A green speech bubble cut from paper on a yellow backgroundAI Development

9 min read

WhatsApp Business API for Companies: How It Works and How to Start

What the WhatsApp Business Platform offers compared with the WhatsApp Business app, how the 24-hour customer service window and message templates work, going through Meta or a provider, number setup, integrating with your systems, adding a chatbot, and why unofficial tools are risky.

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A smartphone showing a folder of messaging appsAI Development

9 min read

AI Chatbots for Business: Use Cases, Channels, and Costs

A guide for business owners considering an AI chatbot: how it differs from a rule-based bot, when it pays off, examples by industry, choosing between website, Telegram, and WhatsApp, what drives the cost, and how to measure the results.

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An illustration of artificial intelligence connected to a network of dataAI Development

10 min read

Building an AI Customer Service Chatbot with RAG

How retrieval-augmented generation lets a chatbot answer from your own FAQs, catalogue, and policies: preparing documents, chunking, hybrid search, live system data, human handover, and measuring quality.

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